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Galaxy Watch Trade in.....

(Topic created on: Wednesday)
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emeles
Voyager
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Maybe been asked before but when using the Galaxy Watch trade in what is required to be returned?
I thought it was just the watch unit and no need to return any strap used or the charger since these couldn't be refurbed.
Anyone care to confirm my thinking is correct?
Thanks
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9 REPLIES 9
OmegaMutant
Voyager
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I can't find an answer to this for in the UK.

On Samsung US it says to keep straps and chargers.

I would assume it would be the same but I'd get in touch with Samsung Support and ask

Or hold on to see if anyone, who has done trade in for a watch, can give us the answer
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emeles
Voyager
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Tried samsung support via chat and they had no idea.....
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TheRealDarren
Explorer
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I did it last year with my watch 3 as trade-in. They only want the watch. The charger can not be refused due to safety laws. Nobody wants a used strap.
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Joeeye
Samsung Members Star ★
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The watch and strap came separately, so I'd assume only the watch.
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emeles
Voyager
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Found a contact number for the company who mamage the trade in offer under samsung name.
Called and was told only the watch unit is required and not to return the starp or charger.
I had found a T&C doc where it said charger must go back too but they advised that the document was old and nonlinger valid. Hope this helps anyone else.
Now it's time to orderbthe watch......
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Daz73r
Helping Hand
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I've only sent back watch only no straps in the UK
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emeles
Voyager
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It was more about the charger.....
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Daz73r
Helping Hand
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Nope didn't send that either
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Cliffg
Voyager
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The trade in values are not good in the UK. £165 for Watch Pro 5. In the US the trade in is $350. They always get much better offers.
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