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Galaxy Watch Swimming tracker not working

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First Poster

Hi 

I am using 42mm galaxy watch. Previously swimming tracker seems to work correctly like length strokes and laps but now its not working. It stopped tracking activity and i dont know why, when i start swimming tracker it start waterlock mode but not tracking any activity.

54 REPLIES 54
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Hey thanks! I'm trying to get the widget. I'm sure its here somewhere....
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First Poster
Kinda glad I'm not the only one with this problem I guess... My watch doesn't work at first in the pool then it only starts tracking when I'm already at the 10/15 lenght
Has anyone found a solution?
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After the Software Flash failed I returned it to the Samsung Service Centre for a new Mainboard.

tried if today and worked until I paused it after 12 lengths. After Un-pausing it stopped counting again.

Ended the workout after 22 lengths thinking the worst and started a new workout.

it started counting again and counted 9 out of 10 lengths.

Next time I’ll try without pausing and see what happens.

Thinking it’s got to be a software problem..... ???

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I am having the exact same problem, this seems to be a manufacturer problem rather than user error, i will be contacting Samsung to sort
paid a lot of money for this watch so i expect it do to what it should
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I’m having the same problems with the outdoor swimming mode, it doesn’t track neither distance nor heart rate, always says 0 meters and no hr monitoring.

Tried accesing the mode from the app and not from the widget and it tracked just 53 meters and then stopped while I was still swimming much more distance... I don’t understand such an error in this kind of wearable, and it’s not the only one.

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Same problem here.
Did last update R810XXU1CSG4 fix the problem?

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I'm not trying to it yet.  I'll try it tomorrow and share last . I thougt fixed.

Is anyone try it?

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Hi Guys

its  did not fix which new update. 😞

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I have the same issue with mine - went swimming an hour ago, and the watch stopped coutning lengths at 12.

The timer and watch are all running fine, just stops counting lengths!

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Does anyone besides me wonder if someone from Samsung reads these threads??

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