13-05-2019 06:39 PM - last edited 17-05-2019 04:06 PM by AntS ) in
Hi
I am using 42mm galaxy watch. Previously swimming tracker seems to work correctly like length strokes and laps but now its not working. It stopped tracking activity and i dont know why, when i start swimming tracker it start waterlock mode but not tracking any activity.
18-07-2019 08:51 PM
19-07-2019 05:05 AM
24-07-2019 09:18 PM - last edited 24-07-2019 09:19 PM
After the Software Flash failed I returned it to the Samsung Service Centre for a new Mainboard.
tried if today and worked until I paused it after 12 lengths. After Un-pausing it stopped counting again.
Ended the workout after 22 lengths thinking the worst and started a new workout.
it started counting again and counted 9 out of 10 lengths.
Next time I’ll try without pausing and see what happens.
Thinking it’s got to be a software problem..... ???
25-07-2019 12:31 PM
25-07-2019 01:59 PM
I’m having the same problems with the outdoor swimming mode, it doesn’t track neither distance nor heart rate, always says 0 meters and no hr monitoring.
Tried accesing the mode from the app and not from the widget and it tracked just 53 meters and then stopped while I was still swimming much more distance... I don’t understand such an error in this kind of wearable, and it’s not the only one.
26-07-2019 08:33 AM
Same problem here.
Did last update R810XXU1CSG4 fix the problem?
26-07-2019 10:25 AM
I'm not trying to it yet. I'll try it tomorrow and share last . I thougt fixed.
Is anyone try it?
27-07-2019 10:07 AM
Hi Guys
its did not fix which new update. 😞
27-07-2019 01:41 PM
I have the same issue with mine - went swimming an hour ago, and the watch stopped coutning lengths at 12.
The timer and watch are all running fine, just stops counting lengths!
27-07-2019 03:09 PM
Does anyone besides me wonder if someone from Samsung reads these threads??