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Original topic:

Galaxy watch stopped tracking my sleep

(Topic created on: 10/10/20 18:04)
Olius
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My Galaxy Watch completely stopped sleep tracking for the last 2 nights. No records at all. It tracks pulse though as usual. It happen after I restarted the watch because it drained battery at unusually high rate. 

76 REPLIES 76
mexaria
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Same same. My galaxy watch etíopes training sleep after the late update. What are you doing Samsung???

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LoveMyActive2
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I had same issue.  Galaxy Active 2 sleep tracker stopped working. I turned off REM on watch, turned watch off and back on.  Turned REM back on and it started working again.  No reset needed.

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Darrenwalsh
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I'll try that and get back to you

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Darrenwalsh
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Just coming back to say I just loosened my watch strap a bit and sleep tracking has been working flawlessly, also when I said it to my girlfriend she said that happened her before, I said you could have told me!!!

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Rmsydnor
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I faced this problem too! I called Samsung without any success.
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ChiefLaabs
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I am not sure if it was an update or my fat fingers. My Galaxy Watch 3 stopped recording sleep and I noticed the "green" flashing light on the bottom stopped. To fix, turn the bezel "ring" to the Samsung Health App. Scroll to heart monitor and press the three dots to go to settings. Choose "continuous" and the green light starts flashing again. I believe this will fix the sleep recording.

 

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paparak01
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Hello dear all,

 

I am impressed that GW 46mm r800 doesn't detects daily naps at all, is it the same all to you? It is strage for me, because on Gear S3 it detects all the naps. I guess this is a issue in the logarithm and I hope they fix it soon. For sure GW has much usage even after GW3 has been released.

 

Best regards.

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Darrenwalsh
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I sent mine back to Littlewoods and got a full refund so I bought the galaxy watch 3 and the sleep tracking is perfect and so is everything else

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jetsouth
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For four days now, I've had issues with the sleep tracking. The first night it stopped in there middle of the night. The second night, it didn't track any sleep at all. The third day/night, it recorded me watching an hour plus of me watching TV on the couch as sleep. Finally last night, again it didn't track any sleep. I've also noticed it starts tracking a bit earlier than when going going to bed and continues tracking a bit after I wake up.

 

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Darrenwalsh
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I think the heart monitor is faulty in the first galaxy watch, I sent mine back and got a full refund and bought the galaxy watch 3 and haven't looked back since

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Emma_frances93
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Hi

I bought the new Samsung galaxy 3 watch yesterday. Its all connect to my phone no problems. It tracked how many hours sleep I did last night however it isn't showing the REM. Its saying couldn't get record from phone. Anyone know what that could mean? Is there something I need to do?

 

Thanks

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MikeChapman
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I also have this problem, unfortunately looks like there is no firm answer.  At first I thought it was because I hadn't been wearing the watch.  After all whats the point when you're working from home.  I want to track my sleep patterns so put it back on.  At first it wasn't tracking sleep.  After a lot of fiddling with the settings I switched from continuous heart rate to every 10 minutes, it worked that night.  It's been ok for maybe two weeks but has again stopped tracking.  That was after a day where I hadn't worn the watch until late at night before going to bed.  I think maybe the watch needs to be tracking you through the day to figure out when you go to sleep.  This is a bit tricky if you need to charge the watch battery. So the watch is back on today.  It's also possible you need to be active during the day - just a thought.

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MikeChapman
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I can add more to this.  I've now started charging the watch in the morning and then wearing the watch for the rest of the day and moving around, but I think it's important to wear the watch for several hours before sleep.  This gives the watch a baseline on activity so likely not a good idea to lounge around too much before sleep - be a bit active.  My watch is recording sleep patterns since I've started doing this.

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joe164
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I had this same problem, and tried the various suggested solutions offered above - to no avail. In the end, I managed to solve the problem using the oldest trick in the book: a restart.

Press and hold the Home button for 7 seconds and the watch will restart. For me, the sleep tracking worked immediately afterwards.

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