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Galaxy watch stopped tracking my sleep

(Topic created on: 11-01-2020 02:04 PM)
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Olius
First Poster
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My Galaxy Watch completely stopped sleep tracking for the last 2 nights. No records at all. It tracks pulse though as usual. It happen after I restarted the watch because it drained battery at unusually high rate. 

76 REPLIES 76
Daddylegend914
Apprentice
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I want to say no. I have had android 10 for almost a month now and my watch just stopped tracking it for almost a week. When I go to manually measure my heart beat it keeps telling me to stay still. 

Darrenwalsh
Pathfinder
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Well then I'd say the health app on the actual watch needs an update
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gwatch
First Poster
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I was able to factory reset my watch. Once it was reset I didnt restore the watch from one of the backups, I  just redownloaded some of my apps. I waited a couple of days to make sure sleep tracking was working and then allowed my watch to update to the latest version. I havent had any issues since. 

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janinex98
Apprentice
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I had the exact same problem. Go into the Samsung Health app on the Galaxy Watch and then scroll/twist on down to heart rate. Tap on the three dot menu icon on the right and then on the gear icon to access settings. Choose the Always option and then go to bed to track your sleep. You should now see REM zones in your sleep stats.

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janinex98
Apprentice
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Go into the Samsung Health app on the Galaxy Watch and then scroll/twist on down to heart rate. Tap on the three dot menu icon on the right and then on the gear icon to access settings. Choose the Always option and then go to bed to track your sleep. You should now see REM zones in your sleep stats.
janinex98
Apprentice
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Go into the Samsung Health app on the Galaxy Watch and then scroll/twist on down to heart rate. Tap on the three dot menu icon on the right and then on the gear icon to access settings. Choose the Always option and then go to bed to track your sleep. You should now see REM zones in your sleep stats.
Daddylegend914
Apprentice
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Thanks for all the help and advice guys but one I saw it was tracking workouts while I was sleeping and watching a movie I knew something was messed up with the insides. I just shipped it out to get it repaired I'll let everyone know what is wrong with it once they tell me

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Hermi11
Apprentice
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Same here. Since 2 days no sleep tracking at all. I have the watch for almost a year  and everything worked perfectly up to now...

strwbrry993
First Poster
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So I did that yesterday and last night it still did not record my sleep. It's something else for sure. 

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Lmrangel2015
First Poster
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I am having the same issue as well starting 3 nights now. I have tried everything. I noticed the green light from the sensor aren't working during sleep either.

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