16-12-2018 02:18 PM
I had a Gear Sport 2 before, and it tracked my sleep with no issues. I have just upgraded to a Galaxy Watch and the sleep tracking is all over the place: When I watch the TV, or sit at my desk working, it records me as sleeping; when I get up in the morning, get dressed and have breackfast, it still recordes me as sleeping. I never had these issues before.
I am at the stage where I have to restart my watch every morning to log as woken up, and restart before I go to bed, so I can manually erase the dodgy sleep recorded in SHealth.
Surely this can't be right? Are there any settings that need to be altered?
(I have heart tracking always on and wear correctly)
01-04-2019 12:13 AM - last edited 01-04-2019 12:15 AM
I was having the issue with my Gear Sport. It also measured 20k steps when I was just driving around one day. This was after I reset the device. I contacted Samsung support and they ended up fixing it under warranty. So far so good.
21-04-2019 07:39 AM
Im having the same issue too and this is on the new Galaxy Watch Active. I don't mind it as I can go into the app and delete the miscalculated sleep but it's a bit of a nuisance.
21-04-2019 07:45 AM
So i contacted samsung about the watch tracking sleep when im awake
I was advised to turn the heart rate tracking on permanently
I have done this and so far its been working as it should
And nonreal difference in the battery life
21-04-2019 08:02 AM
Ha thanks for the update
How long does your watch usually last for on screen on mode? also what type do you have?
I have the 46mm and it last about 2 days (dies at night of the second day) I'm worried turning the heartrate monitor on permanetly will decrease my time to one day only.
21-04-2019 08:16 AM
25-04-2019 11:37 AM - last edited 25-04-2019 11:43 AM
I have the same problem, tracks me as still sleeping 1 hour after I've gotten up, sleeping when watching TV, and says that I'm inactive while I'm out and about. I had a Samsung gear fit2 before and it didn't have any problems
02-05-2019 01:03 PM
Any update so far, I have the same problem... Thanks.
02-05-2019 06:07 PM
I sent mine in under warranty. It's not adding extra steps, but still thinks i am sleeping during the day. I am selling mine on Facebook.
01-06-2019 05:17 PM
I have very different issue. Sleep tracking says no data (so nothing recorded) even my HR is on and measuring whole night. Have no clue how to fix it...
04-06-2019 10:50 AM - last edited 04-06-2019 10:51 AM
Hey, have you got the last update... Although it brought some Japanese manga style interface, it also improved the sleep tracking, I think....