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galaxy watch skin rash

(Topic created on: 26-05-2021 10:49 PM)
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bearack
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Just wondering if anyone has received a response from samsung regarding skin rashes the galaxy watch causes. I have been getting a rash where the watch face sits and I've seen a lot of people have been complaining about the same issue. Some have said it is caused by the strap but it's definitely the watch face as it's a round burn mark exactly where the scanner sits. I'm really disappointed as it's not a cheap watch and was a gift. Any ideas on how I can stop this from happening would be appreciated.

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StephK1
Moderator
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Sorry to hear about this issue with your watch, @bearack. We can take a look into this for you. Could you please PM the @Sam_UK  Moderator account with further information? If you would prefer, you can also get in touch via our Social Media platforms or over the phone on 0333 000 0333. 

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