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Galaxy watch registration

(Topic created on: 07-01-2019 10:21 PM)
5632 Views
Uteryfelix
Apprentice
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Trying to register my galaxy watch.  I entered the modle number, its not recognised.  I entered the serial number, that's not recognised and it's asking for the IMEI or MEID.  But it's the blue tooth version of the watch and as I understand it wouldn't have IMEI or MEID.  Does anyone have any ideas please 

10 REPLIES 10
BandOfBrothers
Samsung Members Star ★★
Options

Try clearing any relevant caches etc and close the page down and then re try.

 

That worked for me when I was registering my Gear s3 Frontier Watch. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Rabbit666
Explorer
Options

Check the Serial key. got the same issue when I first tried to register my Galaxy Watch via Samsung Members app.

For Example with me it was  - 0 or O

IMEI not used

 

Not the device is registered on my account.

 

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Ram75
First Poster
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I'm also facing the same issue. There is no way I'm able to register my watch. I tried everything from clearing cache to double checking the serial number, but still no luck. Please need help for the same.
Uteryfelix
Apprentice
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I clicked on the live chat link in this app and they did it for me. I hope this is helpful
Niskin
Apprentice
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Tried many times myself but says try again registration error..
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Verone Lazio
First Poster
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Same here, impossible to register my Galaxy Watch 4!!

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Members_50fkDpL
First Poster
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same, trying to register but do not work

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Uteryfelix
Apprentice
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I used the live chat and managed to register
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Uteryfelix
Apprentice
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Try using live chat, it worked to register mine
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