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Original topic:

Galaxy watch rash

(Topic created on: 30/09/18 15:30)
Roro87
Apprentice
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Wearables

Rash on part of my wrist from wearing the new 2018 46mm watchRash on part of my wrist from wearing the new 2018 46mm watch

I received my pre ordered Samsung Gear 46mm 2018 watch on September 7th 2018 and have been wearing it often. Remove it for showering and charging and sometimes I sleep with it.

 

Recently iv noticed this rash developing and it slightly irritates me. The rash area is sore red and it looks like the skin is stretched or burnt. Th picture does bit show as clear as seen in person.

 

Iv done some googling and found a few people complain about similar rash on the older gear watches. They state it could be the strap and say to try it on the other hand to see if you have an allergic reaction etc.

 

I have a bit of an issue with this, I am a contractor and work with my hands, if this causes something more serious or stops me from doing my work it would be financially un-beneficial for me.

 

I have been tested befoe for allergies and my results came back clear so I dont know exactly what going on. 

 

If anybody from Samsung or otherwise can provide some insight into my situation please let me know asap. It's a bit annoying paying 300 quid for a watch that's going to give me a rash

 

Cheers

455 REPLIES 455
hhoffmano
First Poster
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Wearables

I have had the Galaxy Watch 3 45mm with the leather strap for about a month and started developing this annoying rash. I have been careful not to get it wet when washing my hands and drying the area immediately upon washing my hands but that is not helping. I think I'm going to return the watch unless Samsung provides a solution.

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thekeyman
New Member
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I too have this issue, don't need to be wearing it for long periods either, will Samsung cover the price of a new strap, as this seems to be a issue with a lot of users.

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lialse33
First Poster
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I'd favor to stick with the local Samsung software rather than a third birthday celebrationsite however without my call emergency medical responders will have no idea whom they may be treating.

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Tony_siva
Observer
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Wearables

Hi my name is Tony,  I've noticed this nasty looking rash on my wrist from my galaxy watch, I never get rashes and also although its waterproof i don't wear my watch in the wet, how can I fix this and prevent it from happening again? Please and thank you

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MisterEdw
New Member
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Wearables

Though it has been awhile since you posted your concern, I'm going to suggest you read various online posts under the search string "rash under smartwatch band" and compare to your comments.

I have noticed the same issue, and it has little to do with the watch itself, and much more to do with the moisture that builds up beneath the band. Apple smartwatch users have similar issues, as do other smartwatch makers, regardless of brand name.

The answer has to do with finding ways to prevent moisture buildup beneath the band, up to and including simply not wearing the watch for awhile. Others have tried powders, fabric bands, and more, with varying success.

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MisterEdw
New Member
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Suggest you do a search under "rash under smartwatch band."
I did, and found that owners of various makes of watches and watchbands (not just smartwatches) have experienced this problem.

It's not the materials in the band, and isn't Samsung's fault (unless they are at fault for selling watches with bands!). It is the tendency for moisture to build up beneath a band (regardless the materials it's made from) then dead skin and moisture become rancid and an itchy irritation develops that will continue until the watch is removed long enough to allow the skin to heal.

After healing, you might want to try powder, or perhaps seek other ways to absorb or prevent excess moisture beneath the band, rotate from one wrist to the other and back each day, etc.

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