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Galaxy watch rash

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Apprentice

Rash on part of my wrist from wearing the new 2018 46mm watchRash on part of my wrist from wearing the new 2018 46mm watch

I received my pre ordered Samsung Gear 46mm 2018 watch on September 7th 2018 and have been wearing it often. Remove it for showering and charging and sometimes I sleep with it.

 

Recently iv noticed this rash developing and it slightly irritates me. The rash area is sore red and it looks like the skin is stretched or burnt. Th picture does bit show as clear as seen in person.

 

Iv done some googling and found a few people complain about similar rash on the older gear watches. They state it could be the strap and say to try it on the other hand to see if you have an allergic reaction etc.

 

I have a bit of an issue with this, I am a contractor and work with my hands, if this causes something more serious or stops me from doing my work it would be financially un-beneficial for me.

 

I have been tested befoe for allergies and my results came back clear so I dont know exactly what going on. 

 

If anybody from Samsung or otherwise can provide some insight into my situation please let me know asap. It's a bit annoying paying 300 quid for a watch that's going to give me a rash

 

Cheers

445 REPLIES 445

Charging everyday? I charge mine every 3 days so idk what you're doing with it. As for the whole it can do anything your phone can do can it tell you exactly how long you sleep for? The rash thing is a easy solve just get a different band for it. I did and I never had another problem with it 

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I wouldn't need to charge it if I kept it in power saving mode, but that would defeat the purpose of the Wellness component; activity, heart rate, sleeping pattern, etc. I charge it everyday while I shower, as that's the only time I don't care about the fitness tracker. But that's not nearly enough time for a full charge, which leaves me having to take it off and charge it overnight, thus losing that night's sleep assessment, at least every other night, but often every night. If I didn't use that feature, I'd really have no use for the phone because, like I said, I always have my phone with me.

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Yeah dude sounds like you just don't know how to use it lol I don't have mine on power saving mode at most I have auto dim setting on so my screen isn't bright all the time. Seems to me that you have it on full brightness all the time and it sounds like you don't use the sleep mode on it at night. 

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You know, you're probably right. I thought it was either power saving off or on, with no in-between, so I'll definitely check it out.

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Navigator

Clean the whole watch with water more often. Also make sure you dry it afterwards with a soft cloth.  Because you wear it a lot it will get dirt in between the watch and you skin. also make sure its dry because that can cause irritation too. 

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First Poster

This is what I finally got after a month of use Galaxy watch active 2. I usually keep the clock constantly on when not showering or reloading battery. I also keep the heartbeat monitor on all the time. The "scarring" is right underneath the sensor. Haven't noticed any issues with the silicone strap.

 

I don't think I am keeping the strap too tight and I have not noticed similar issues with regular clocks.

 

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