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Galaxy watch rash

(Topic created on: 17-07-2019 06:18 AM)
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Roro87
Apprentice
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Rash on part of my wrist from wearing the new 2018 46mm watchRash on part of my wrist from wearing the new 2018 46mm watch

I received my pre ordered Samsung Gear 46mm 2018 watch on September 7th 2018 and have been wearing it often. Remove it for showering and charging and sometimes I sleep with it.

 

Recently iv noticed this rash developing and it slightly irritates me. The rash area is sore red and it looks like the skin is stretched or burnt. Th picture does bit show as clear as seen in person.

 

Iv done some googling and found a few people complain about similar rash on the older gear watches. They state it could be the strap and say to try it on the other hand to see if you have an allergic reaction etc.

 

I have a bit of an issue with this, I am a contractor and work with my hands, if this causes something more serious or stops me from doing my work it would be financially un-beneficial for me.

 

I have been tested befoe for allergies and my results came back clear so I dont know exactly what going on. 

 

If anybody from Samsung or otherwise can provide some insight into my situation please let me know asap. It's a bit annoying paying 300 quid for a watch that's going to give me a rash

 

Cheers

491 REPLIES 491
robo_cop77
Apprentice
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I sure did, please see the attached pic.. lol wasn't much of a help but atleast they acknowledged my concern.. Screenshot_20190621-120336_myMail.jpg

 

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Sora_Takenouchi
Apprentice
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I have the same thing on my wrist but because I have sensitive pale skin it looks far more red.
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JLW1204
First Poster
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Hello,

I wanted to see if there has been any conclusions to this? I as well am experiencing this issue, However I have found a few self-tested solutions to try. 

 

1. loosen your watch. I have a circle rash under where the watch sits and I have found that it helps significantly to loosen the band to allow for any moisture that gets under the watch to dissapate. I have been using a silicone protective cover which if tightened too much causes no room for any moisture to leave. Especially if you are doing things like washing your hands frequently which I do hope everyone is doing anyways!

 

2. Turn off the heartrate sensor from monitoring automatically. I do not know if this is a contributing factor to the rash, but it seems to be conviently located in the small circle of the monitor. I turned mine off to allow for me to take my  HR when I want to, but to not do it automatically. 

 

after doing these 2 things I noticed an improvement after 3 days and the rash is almost gone. To clarify I wear my watch continusly with a break to charge it.  Thanks for reading and hopefully this will help!

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Doug_B
First Poster
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I also have this problem. I have had the watch for one month. Love the watch but now this red rash has shown up. I take it off for showering. Very fustrating.Samsung S3 Classic Rash.jpg

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AMRH
First Poster
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I purchased a stainless steel mesh band from Amazon and I haven't had any further issues. I would prefer that Samsung accept responsibility but that doesn't seem likely.

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Zeedai
Student
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Samsung never accepts responsibility for anything including blasting batteries for their products. I purchased a pure leather belt for my watch from Amazon. I do not like Steel belts. They feel heavy. Since I started using Leather belt, I can wear my watch daily without any issues. Which again proves that Samsung's sub-standard belt material is the reason.

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bertybasset1
Apprentice
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i am also having marks left on my wrist with the 46mm galaxy watch strap

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Alan46
Student
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@bertybasset1 wrote:

i am also having marks left on my wrist with the 46mm galaxy watch strap


 

20190715_184148.jpg

 

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20190715_184134.jpg

 

20190715_184122.jpg

 

Brentj42101
First Poster
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Sorry but that disclaimer is a crock of you know what. I am a very active 54 year old Male and have worn watches of every kind my whole life and never had an allergic reaction until I purchased this watch. My bet is you guys skimped and used cheap materials. 

Most of us paid top dollar for this watch and Samsung needs to correct the problem.

End of story.

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BrianBellstr
Student
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I have exactly the same problem but its burnt around my wrist. I'm glad to know it's not just me. I now have a watch outline around my wrist and smarts a little!
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