Galaxy Watch not measuring Heart rate

[M1ch3ll3]

I have the new Galaxy watch, received on 7th September and after 1 recorded exercise the heart rate monitor is flatlining after 10 minutes. 

First walk

First run below

 Second recorded walk

I am annoyed as I want to keep track of my heart rate during exercise. I also wonder if this effects the calories burned if it cannot record the heart rate correctly. 

This appears to be a common theme for Samsung watches as my husbands S3 did the same, purchased Sept 2017, at the beginning of the year. 

[Tb1x]

It have definitely something to do with the Bluetooth in the car. Today I tried the watch in an old car without Bluetooth and there was no problem with the HR. Now I installed the new FW R805FXXU1ESE6 and I have no clue what the new update brings 😀

[AndreiV]

Today in gym started with -- pff..
However after 3-4 minutes went smooth the whole workout
 
More than that, while driving my car, although tight and correctly positioned I've found the watch with 10 minutes ago last read. Hit a restart and everything came back smoothly.
 
So much much better however not perfect

[Inzaghi007]

Like Andrei, I have also decided to give the galaxy watch another try

Good news is that they fixed the heart rate issue. The only issue I am having is the calories burnt on the "other workout" to track my jump rope seems low. 

I'm stuck between this and my fenix 5.

[AndreiV]

@Inzaghi007 

I suggest you to set Intensity to vigorous in the other workout settings

Haha, you got the Fenix too? I'm 100% that I'll return the Fenix 5 although a great watch with great sensors but the display inside was really ugly and also, not my words but it is too much fitness clock for me it's a bit more professional 

I'm looking for a mix between fitness and smartwatch and Galaxy Watch is perfect

[Inzaghi007]

Yeah the fenix 5 is a great watch. Looks and feels like a watch. 

The galaxy watch is now a proper smartwatch with this improvement. 

I will change that setting to vigorous and give it a go. 

I can see why you left the fenix. The display is something else on the galaxy watch. 

How long battery life you getting on the galaxy watch?

[AndreiV]

The battery seems to discharge a bit too fast than I remember it was discharging 1 month ago, but I didn fully charged to see how much it last.

Found the HR stucked with green lights off for 40 minutes

Went to stress tile and started flashing back 

[AndreiV]

A restart fixed however a little bit disappointed

[AndreiV]

Today is acting like crazy, still have the Fenix, I'm allowed to return until 13 June

[Inzaghi007]

I would suggest you keep the fenix. Its still more accurate for cardio when compared to a chest strap. 

The galaxy watch seems to work better at strength training. I like how the fenix counts the reps.

Heres a comparison with the 2 watches doing cardio. Heart rate almost spot on. Calories burnt is more accurate on the fenix. 

[AndreiV]

@GaryBrett 

Hey Gary, wondering if for your still works smooth.

Don't know the reason why started to acting so crazy