Galaxy watch irritation

[Heather33]

I have had my Galaxy watch 4 classic for a few months now. I have noticed where the watch back sits on my wrist it becomes very red after a couple days even though I take it off nightly. I then have to not wear it for a few days to get it to clear up. I have seen that other people are having this problem so I wanted to wrote to see if there is a reason/resolution to this problem. I am frustrated because I feel like I am not getting the full use of my watch. Any guidance would be appreciated. 

[AndrewL]

@Heather33: I'm sorry to hear that you have encountered this issue with your Watch 4 Classic. If you're based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

[Heather33]

I am not in those places so who can help me in the US

[AndrewL]

@Heather33: If you're based in the US then please reach out to Samsung Support in your region by following the link below, and an advisor will be able to assist you further. 

https://www.samsung.com/us/support/contact/