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Galaxy Watch HR Measure Fail

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New Member

I have a Galaxy Smartwatch 066A, the HR measure will not complete along with the Stress Level read, basically the HR is not completing a read.

I have cleaned and factory reset the watch and uninstalled Samsung health and the Samsung Wear app but this has not helped.

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 i recieve the above message constantly since 5th Oct 20   " Couldnt measure heart rate, try again"

Does any one know if there is a fix for this or if this is a problem 🤔

 

My watch is only 10 month old from fresh out of the box.

 

Any help would be greatly appreciated 👍

1 REPLY 1
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Voyager

I see you have a case on the watch. Maybe this covers the sensor a little bit?

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