Support

Open search

Galaxy watch floor count gone crazy

Highlighted
First Poster

The floor counter on my galaxy watch has always worked pretty well, maybe a floor out here or there.  recently the thing has gone nuts, I cant quite remember if there has been a recent update or not but for the past few weeks my average floors for the days have been around 80 on my watch.  I wake up in the morning and have climbed around 15 floors in my sleep.  I have factory reset the watch, connected it to different phones, changed the watchface, played with the altimeter.  the step counter is still working fine but the floors is CRAZY.

3 REPLIES 3
Highlighted
Navigator

Did you recently drop it?

Highlighted

No, in fact I hadn't used it for a while, it worked fine beforehand and now it doesn't.

Highlighted
New Member
mine went nuts on the floors and altimeter, went into Samsung and they said it was a hardware issue, I've had the watch back and so far its working ok
Top Liked Authors