27-12-2021 01:24 PM in
27-12-2021 02:24 PM in
Hi @Smudger51 ,
happy to have a look into this with you. What watch model do you have? Can you try to capture this using a different device so I can provide you with the right information?
27-12-2021 02:28 PM in
27-12-2021 03:37 PM in
Thanks, @Smudger51 . I cannot find anything related to this. can I take the watch face name so I can investigate this?
27-12-2021 04:14 PM in
27-12-2021 04:36 PM - last edited 27-12-2021 05:04 PM
Oh sorry for asking that again, can see that you tell me that before @Smudger51 . I have had a look at the watch face page, found here: https://galaxystore.samsung.com/geardetail/com.samsung.watchface-sporty-classic-g?langCd=en, and you are right, this is related to floor counts.
I can also see that another user has reported that this only reaches 12 and later disappear. If this happens everything, I would recommend checking the goals selected. If this is higher than 12 and this stops at 12 please do reach the design developer at gearseller@samsung.com to make them aware of this so they can get this sorted.
27-12-2021 04:40 PM in
27-12-2021 04:40 PM - last edited 27-12-2021 04:41 PM
27-12-2021 04:46 PM in
27-12-2021 04:50 PM in