31-12-2021 02:38 PM - last edited 04-01-2022 09:18 AM by AntS ) in
Hello everybody. Just want to find out if it's normal for the watch to burn your wrist. I had to stopped using it since it leave a circular burn mark on top of my wrist. Its the size of the metal side. I've use Apple watch before and this never happen. I saw a couple people with same issue. Is this an issue with the watch. I might be returning it to the store.
31-12-2021 03:13 PM
@Lonewolf0411: I'm really sorry to hear that you have experienced this issue while wearing your Galaxy Watch. If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.
Alternatively please reach out to our Help Desk directly via the link below, and an advisor will be on hand to provide further support.
https://www.samsung.com/uk/support/contact/