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Original topic:

Galaxy Watch claim?

(Topic created on: 02-11-2020 09:47 PM)
AHarris
Apprentice
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Wearables
Hi there, I still haven't had any updates since my claim was validated at the end of September. 

Also, I can't use the tracking page... my claim number has nine digits but the website only has room for seven...

Any thoughts?
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4 REPLIES 4
Ziddy
Navigator
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Wearables
The numbers WILL go in, they just look like they won't.
We've had this, all the page said was 'claim validated'.
My friend received hers today, Validated on 4th Oct.
When did you get your phone?
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AHarris
Apprentice
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Wearables
Thanks Ziddy! I will try again.

29th September...
AHarris
Apprentice
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Wearables
Hi Ziddy, they DID go in :). As with your friend, it says claim validated. I guess I can wait a few more days, but then I think I will escalate it. Thanks!
AHarris
Apprentice
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Wearables
Just got a text confirming my watch is on its way. All is well, that ends well.
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