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Original topic:

Galaxy watch & whatsapp

(Topic created on: 22-09-2018 07:14 PM)
Whatsapp1
Explorer
Options
Wearables

Hi I got my new rose gold samsung watch yesterday and cannot seem to get my WhatsApp notifications or messages on it. I cant find any information on it on the internet or if there is a 3rd party to use. Can you help please.

178 REPLIES 178
Whatsapp1
Explorer
Options
Wearables

Yeah I got that impression off them too. I have no WhatsApp still after the reset. Thanks for letting me know. We have no samsung shops where I live. 

Kaz7
Explorer
Options
Wearables

I will visit the Samsung shop in cardiff next Saturday and let you know the outcome

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Whatsapp1
Explorer
Options
Wearables

That would be fab thanks.

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Abdulrahman1
Apprentice
Options
Wearables

I also have the same problem with my new galaxy watch 42 mm.

 

However, I only got the notifications one time. I don't know how but it happened after swiped the screen several times until i reached the end and opened the calendar gadget.

 

Waiting for the solution 

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Whatsapp1
Explorer
Options
Wearables

I've just had a call from samsung saying that they can't help me anymore as it's a 3rd party app and they can't even tell me if the watch is even supposed to receive WhatsApp notifications or not !!! They just said they won't help so now what ??? Thanks samsung you got my money but now your not interested !!

Abdulrahman1
Apprentice
Options
Wearables

I solved the problem after alot of trials and error. Galaxy watch don't recieve any alerts if the phone is on silent mode. 

 

I changed my phone to vibration mode. And it worked. Then, i set the phone vibration level to Zero.

 

Now I get all notifications instantly and my watch vibrates. 

Kaz7
Explorer
Options
Wearables

I will certainly try this solution, many thanks, I will let you know how it goes

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Kaz7
Explorer
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Wearables

I still can't get it to work so it's the Samsung shop for me tomorrow 😔

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Solution
Kaz7
Explorer
Options
Wearables

Yessss I've cracked it!! I went into galaxy wearable app on phone, go into settings and scroll down to galaxy apps and there were updates needed to be done, done those and it's worked since. So I now have messenger and WhatsApp notifications, happy, happy birthday girl today as it was driving me nuts 🤯😁 hope it works for you too, let me know 🤞

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ChrisM
Moderator
Moderator
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Wearables

Great to hear, @Kaz7. Thanks for letting us know.

 

Has this worked for anyone else?

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