22-12-2018 09:04 PM
I have the larger Galaxy Watch. When set to watch always on the display still times out and falls asleep. Confirmed it is set to watch always on both in setting and quick setting screen showing blue dot for always on. Is my watch defective?
Solved! Go to Solution.
19-05-2019 10:06 AM
21-05-2019 04:35 PM
21-05-2019 07:38 PM
29-05-2019 02:29 PM
Guess what google just found.
looks like it IS all down to a problem with the sensor.
You need to register a HR to use this feature.
ARE YOU READING THIS SAMSUNG SUPPORT 🤔
29-05-2019 02:32 PM
23-06-2019 06:33 PM
I have only had my watch 2 days and on the first day had the problem of the watch display staying on, I seemed to have fixed the problem by turning theatre mode off and it's been fine since. I hop this helps out.
23-06-2019 06:36 PM
@sunnyd24 wrote:I have the same 46mm watch and have exactly the same issue, I have tried all the built in watchfaces and 3rd party watchfaces but none stay AOD (even with all settings as suggested by Samsung).
Also the wake on arm raise does not work too!
Anybody got any ideas?
Are these known bugs?
Are there any workarounds or fixes being released?
Kind regards,
Sunny
I have only had my watch 2 days and on the first day had the problem of the watch display staying on, I seemed to have fixed the problem by turning theatre mode off and it's been fine since. I hop this helps out.
23-06-2019 06:51 PM - last edited 23-06-2019 06:52 PM
@sunnyd24 wrote:I have the same 46mm watch and have exactly the same issue, I have tried all the built in watchfaces and 3rd party watchfaces but none stay AOD (even with all settings as suggested by Samsung).
Also the wake on arm raise does not work too!
Anybody got any ideas?
Are these known bugs?
Are there any workarounds or fixes being released?
Kind regards,
Sunny
As I posted before, google states that if the watch does not detect a HR, the AOD will not work.
This also affects other watch functions like tracking exercise.
This is a problem with the sensors, not any watch faces.
Samsung need to sort this out with an update.
i find that if the AOD goes off, I keep lifting the watch from my wrist slightly and then replacing it. It normally comes back after a few tries.
normally, once it is working it will work all day. It’s just annoying.
the last 2 days or so, the watch has been behaving as it should.
When it does, it’s a quality watch....I love it
04-07-2019 06:01 PM
For sure, it seems to be as simple as turning off the Goodnight mode, which I had mistakenly turned to "On Now".
05-07-2019 06:37 PM
I found out one thing. The sensor at bottom of this watch need to be placed on some object (e.g. table or hand). After several seconds AOD is working normaly, so maybe this is the reason.
My watch is working on last update.