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Galaxy watch active.

(Topic created on: 27-03-2021 07:28 PM)
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laurajay82
First Poster
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Tomorrow is day 45 and I should've receive my watch which I have claimed through samsung. Still no arrival and no email. Samsung says there is a delay. Yet.... my husband and I got our phones the same time and claimed with in a few days of each other. He's had his watch a week early. Me still nothing. Anyone else had this problem. Thanks. 
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ChrisM
SuperStar
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Hi @laurajay82 

Have you spoken to our Support team, and if so, were they able to track the claim for your Watch?

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laurajay82
First Poster
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I've managed to email and was told there is a delay. It has been accepted but they cannot track where it is. Yet my husband and I claimed at the same time and he has had his over a week ago. Going to try a phone number Tomorrow but not holding up much hope.
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