Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Galaxy watch active not charging

(Topic created on: 17-12-2020 11:42 PM)
JoeTd
Apprentice
Options
Wearables

Watch is not charging at all, been 2 days of sitting on the charging station with nothing happening 

0 Likes
2 REPLIES 2
AndrewL
Moderator
Moderator
Options
Wearables

@JoeTd: If you check the Galaxy Wearables app on your connected mobile phone, what is the battery charge level currently at? Are you using the official charger that came with the device? Are you making sure to place the watch in the charging cradle correctly, with nothing obstructing the charging contacts. If possible do you have access to another charger that you can try to see if the issue persists? 

0 Likes
JoeTd
Apprentice
Options
Wearables

7%
yes
yes
I don't have a different charger

0 Likes