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Original topic:

Galaxy Watch Active - Cant play tracks during calls

(Topic created on: 19-07-2019 03:10 AM)
Schwamon
First Poster
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Wearables

When attempting to play tracks saved to my watch or through spotify via my bt headset a message pops up - "Can't play tracks during calls" message. There are no calls going on. Please help!

1 Solution


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Solution
Alicool
First Poster
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Wearables

After connecting the watch to your new bluetooth headphones, you need to restart the watch. After the watch had restarted, then go to setting on the watch and forget the bluetooth pairing. I then repaired the headphones and it worked fine. 

 

The headphones I have are Kamtron Marathon. Seems a bit of a long winded way to go about it, but worked for me. 

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3 REPLIES 3
Dave6909
First Poster
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Wearables

I'm having the same issue. Did you ever resolve?

Solution
Alicool
First Poster
Options
Wearables

After connecting the watch to your new bluetooth headphones, you need to restart the watch. After the watch had restarted, then go to setting on the watch and forget the bluetooth pairing. I then repaired the headphones and it worked fine. 

 

The headphones I have are Kamtron Marathon. Seems a bit of a long winded way to go about it, but worked for me. 

View solution in context

CoveredDisc
First Poster
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Wearables

Yeah I just tried that and it worked thanks for the help!

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