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Original topic:

Galaxy watch active 2 problem after last update

(Topic created on: 24/02/21 19:44)
tassevg
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Wearables

Does anyone from UK has the same problem ?? After the last update there are no ECG or BP monitor available in the watch , the update clearly stated that this will be installed! I performed a factory reset , tried to download the Samsung heath monitor app but it is not available.... 

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2 Solutions


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Solution
smiley
Helping Hand
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Wearables

Do you use a Samsung Galaxy phone.  Reading other posts, then the Samsung health monitor app is only available on the Galaxy store, and therefore unfortunately only for Samsung phone users.  

I bought the Watch 3 at the weekend, and own an S21 Ultra phone, so i had no problems installed the new update, and it is working with my phone and watch. 

I am sorry if you do not own a Samsung phone... it seems that many are unaware that this update is not available to non-samsung phone users (Maybe it will in the future)... fingers crossed. 

 

Smiley

------------------------------------------------------------------------
SAMSUNG S21 ULTRA 512GB SM-G998B/DS
Samsung One UI 3.1 / Android 11.

Samsung Watch 3 45mm SM-R840 in Black

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Solution
smiley
Helping Hand
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Wearables

https://www.slashgear.com/samsung-health-monitor-smartwatch-app-is-about-to-get-a-massive-roll-out-2...

 

This article pretty much confirms that assumption...

------------------------------------------------------------------------
SAMSUNG S21 ULTRA 512GB SM-G998B/DS
Samsung One UI 3.1 / Android 11.

Samsung Watch 3 45mm SM-R840 in Black

View solution in context

3 REPLIES 3
Solution
smiley
Helping Hand
Options
Wearables

Do you use a Samsung Galaxy phone.  Reading other posts, then the Samsung health monitor app is only available on the Galaxy store, and therefore unfortunately only for Samsung phone users.  

I bought the Watch 3 at the weekend, and own an S21 Ultra phone, so i had no problems installed the new update, and it is working with my phone and watch. 

I am sorry if you do not own a Samsung phone... it seems that many are unaware that this update is not available to non-samsung phone users (Maybe it will in the future)... fingers crossed. 

 

Smiley

------------------------------------------------------------------------
SAMSUNG S21 ULTRA 512GB SM-G998B/DS
Samsung One UI 3.1 / Android 11.

Samsung Watch 3 45mm SM-R840 in Black

View solution in context

Solution
smiley
Helping Hand
Options
Wearables

https://www.slashgear.com/samsung-health-monitor-smartwatch-app-is-about-to-get-a-massive-roll-out-2...

 

This article pretty much confirms that assumption...

------------------------------------------------------------------------
SAMSUNG S21 ULTRA 512GB SM-G998B/DS
Samsung One UI 3.1 / Android 11.

Samsung Watch 3 45mm SM-R840 in Black

View solution in context

tassevg
First Poster
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Wearables

Yeah , I didn't noticed that... Thanks man . :smiling-face: 

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