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Galaxy Watch Active 2 Heart rate issues

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New Member

Hi,

 

Just wondering if anyone is having any similar issues to me re the heart rate tracking or could advise further.

 

Only got the watch a few days ago, but I've noticed I don't get a resting heart rate measurement for each day? It tracks my heart rate throughout the day but never gives me a RHR reading.

 

Also, I've just been swimming with the watch today, and the didn't track my heart rate at all - the sensor doesn't even light up on the back when I start a pool workout. Does anyone know if the watch is meant to be able to track when swimming? If so - any advice anyone can give?

 

I have the watch set to measure HR continuously too.

 

Cheers everyone!

69 REPLIES 69
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I had already done this. As had most of the other posters. Glad it works for you but for me it was a piece of $_&# with latency. I need it to accurately measure and display my heart rate while I am spinning not be 5 ten twenty seconds or even minutes behind. Totallyy random. Either I and everyone else posting on this for ***** watches or you are posting as a fanboy. Totally not necessary if you would read our posts. Should I concede there are manufacturing inconsistencies instead.
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Apprentice

Same here...I don't have RHR some days and no data on after - exercise HR which is crazy as I did runs on a number of days! Any ideas if I am missing a trick or something in settings? Or how long do I have to return it?

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The problem is also that having a NON consistent HR reading through the day even the stress level is inconsistent. I have my stress level ALL day at maximum level even if I am relaxing only because sometimes the watch read 120 / 150 bpm when I'm sitting on the desk. I'm sure it is a software issue but I think it's also time to fix it

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During vigorous exercise my active 2 reaches over 200bpm! I am 32 years old and quite fit overall,exercising 3 times a week.

Fitbits used to used show 180 at peaks. Polar ignite similarly.

This got me concerned that if it is indeed true I might die of a heart attack. I purchsse polar h10 heart monitor which shows 180 max, while samsung watch shows 210, once even showed 220...

This is frankly ridiculous... i will try to replace for another model. Maybe it will help...

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Mine doesn't read accurately unless I'm completely still. For example while rowing the HR climbs to 130, then declines over a few minutes all the way to 70BPM. When I come to a stop it will finally jump almost instantly to 170BPM where it should be, then when I start moving again the cycle repeats. Absolutely useless as a fitness tracker. So much for the "active" part... 

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Thanks guys. Still inconsistency with HR which was my main need from it. Have been into the support centre and they recommend returning it for def !!
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I highly doubt the watch is defective..and I feel that is a lame solution. It sounds like they won't acknowledge the problem unless they start receiving returns . Why should the consumer have to go thru all that? Just please fix it Samsung.
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They've said they're not concerned with accuracy. I don't expect them to start caring until people stop buying them. For me, it's just a nudge closer to going all in on iOS. 

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The Watch Is "software" defected . Nota hardware
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I agree.  Love Samsung phones but hate the watches.  

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