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Galaxy watch 5 pro

(Topic created on: 07-06-2023 04:54 PM)
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Went on holiday last week, got back on Sunday morning, all holiday and Sunday & Monday watch was fine, I bought when it come out last year.
Tuesday morning got up at 5 am and by 9am watch was dead, battery died, very strange as I have had no issues in past, waiting for Samsung to collect and repair, anyone else had an issue were the battery just don't work all of a sudden. 
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Obsydian
Samsung Members Star ★
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Any new apps installed, was it somewhere hot, anyway try the members app diagnostic tool.
Regards Obsydian - (Car & Tech Evangelist)

MY DEVICES: ZFold4, Watch6 Classic, Book2 Pro i5 5G [Laptop], Buds Pro2, M70A 32 & 43”; [Monitor], Smart Tags, Dell Inspiron G5 [Laptop] / FAMILY DEVICES: ZFlip3, ZFlip4, ZFlip5, Watch6 Classic, S8 Ultra; S7+ [Tablet],  Buds Pro, iPhone 12, iPad Air 2, Air tags, iPad Mini 5, iPad Pro 12.9 GEN2 [Tablets] / HOME DEVICES: QN95A [TV], Q900A / SWA900S [Soundbar, Rears], MC28M6075 and MC32K7055 [Microwave], Jet 75 Complete (Vacuum), Samsung Level [Speaker]
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IndiW
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My Experience, first time using Android, Samsung, (and this is the last toooooooo)

Galaxy watch 5 pro Lte (not using Lte facility )

I ws on holiday
One morning woke up, watch was almost on fire

(Went to bed with fully charged watch)

Battery was my recollection 5%

Reconnected to charger, fully charged to 100%

No issues after that experience.. But I will never touch an Android product again, particularly Galaxy watch.
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KholaI
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Hi @IndiW 

I'm extremely sorry to hear about your experience. Please drop @Sam_UK a message with more information, so we can look into this further with you.

IndiW
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Thanks for your reply friend

At present the watch is working perfectly fine

The biggest thing or what's missing for meeee (particularly coming from Apple) is, lack of 3rd party support for Galaxy watch.

I am very much into Running and Strength Training, there is not a single quality 3rd party App support for the watch

Even some big boys such as Nike running have left Galaxy watch

So no disrespect to Samsung, I think Samsung and Galaxy are not for me, as I have Galaxy watch 5 pro Lte and S22 Ultra only a few months old, I will use it for few more months and goodbye after.
Thanks again
KholaI
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I'm happy to hear you're okay!

We're always looking to improve our products, so we're always adding new features and apps. And that's completely fine! We're always around if you do ever change your mind. 😊