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Original topic:

Galaxy Watch 5 Pro Sleep Tracking Sync

(Topic created on: 18-09-2022 12:13 AM)
Watch 5 Pro Sleep
First Poster
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Wearables

My sleep tracking does not sync to my phone. I cannot see sleep tracking details. 

On the watch, I see the hours and minutes with a message, "Show on Phone."

When I tap on Show on the phone, the message is "couldn't open app on phone."  This is an important feature for me. 

Do I need to purchase a Garmin?

 

4 REPLIES 4
yapajazn
Apprentice
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Wearables
Neden
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Neo001
Big Cheese
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Wearables

Hi, Do you have Samsung Health installed on your phone? Have you tried to manually open Samsung Health on your phone and does it open?

Reylob
Helping Hand
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Wearables

Do you have a Samsung Galaxy Phone with Samsung Health App?

I think that you need the Samsung Health App on your phone and that is available only on Samsung Galaxy phones.

0 Likes
Joe_N
Navigator
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Wearables
You probably do not have the Samsung Health App installed or set up.
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