Galaxy watch 5 pro got very hot without any ongoing activity

[shahnawazshibli]

I got samsung galaxy watch 5 pro on 23rd dec. And yesterday on 28th dec, it became extremely hot. I felt burning sensation and when i check the watch, it gave message that watch is very hot and press ok to shut it down. I pressed ok and waited for sometime to cool it off. Is it happening with all watches or it is one off thing.

[DannyT]

Hey there. We've had no reports of any issues with our Watch5 range. Could you send through a PM to us so we can investigate this with you further? 

Could you send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

[shahnawazshibli]

I chat with one of the agents last night and will have watch pickup tomorrow for further checks

[PaulM1]

Thanks for keeping us updated, @shahnawazshibli. 👍

[shahnawazshibli]

Support team checked and found no issues, so will get back the watch soon. Lets hope it doesn't get hot this time.