Received my galaxy watch on Friday but no matter what I do I cannot get the step counter to work properly, I've tried all the suggested things to fix the problem but nothing works, the step count is so intermittent or dosent work at all.
If I get up and walk around it counts nothing, jog up the stairs and it starts counting, sit down and get up again and the watch stops counting.
I've seen alot of posts with people with the same problem and all of them returning there watches, I love the watch and don't really want to return it if it's a software issue that can be fixed.
Anyone else UK having the same issue
there is a fix. You can turn off 2 of the automatically tracked exercises and mine started counting steps again. Elliptical and something else.
Not to worry anyone but I spoke to Samsung Supervisor this evening in the UK who also offered me a replacement.
When pressed she said we have no idea when UK stock will be replenished, I said could it be 3-4 weeks? Possibly not but we have no idea at present..
I asked if I could retain the faulty one until they had stock, she refused, I refused. No further forward.. Frustrating isn't the word.
If they tell me that they don't have stock and I have to wait for several weeks I'm getting my money back and will look at getting a Garmin, the Huawei Watch or another Google Wear OS watch.