I'm not even getting the green tracking light on back of watch! ***** Samsung...what is this rubbish. I'm going to file for refund as this is clearly not working as designed. Thoroughly disappointing for a £300 product. Disgusting
I found the answer. I pressed both buttons on my sport watch at the dame time and kept pressing till the watch turned OFF then restarted. The heart rate was back and after a night sleep I went To Samsung Health and sleep transferred. Try it.
Hi...sorry...i forgot to report back after my rant I rebooted the watch...but yes rebooting the watch seems to have done the trick. I can now measure heart rate once again.
May be worth taking out extended warranty where available though!