Could someone please advise on what is going on.
I used to get up to 4/5 days usage out of my watch. I had an update yesterday, after the update the watch wouldnt charge.
I turned it off and back on again and it would then charge, problem over I thought. Now the battery drain is extreme.
I woke up this morning and it was at 15%. Charged it up to over 60%, went out for a walk and now down to 35%.
Back on charge. This is ridiculous.
How can I reverse the update and see what the battery performance is like then?
Solved! Go to Solution.
Can you have a look at what your HR settings are on?
I have switched mine to every 10 mins and it seems to be performing better.
Will keep you posted
I did the update yesterday, my problem is the watch crashes after every few hours. Supper annoying, I hope Samsung comes with a fix quickly because this is unacceptable.
I backed up my watch via the app then uninstalled the connectivity app and the gear app
Reset the watch
connected the phone back to the watch (took a while as I didnt delete the connectivity app at first - this seemed the key part)
Now the battery drain is back to normal
Suggest those struggling try this.
Not sure why Samsung arent doing anything about this 😞
This is where mine was stuck for ages
Make sure you uninstall all the gear apps and addons and reinstall
I do remember having to do this ages ago now, its a pain in the a55.
If you just reinstall the gear wearable app and try to connect it will ask you for the companion app or connect addon.
Mine is doing the exact same, it will not pair to my phone after doing a reset. I tried on my husbands phone and it paired straight away. I have been in contact with Samsung and they are saying my watch needs a repair. I'm not sure when others are having the same issue. It is obviously something to do with the update.
I have just tried this and it worked. Thanks
Excellent, painful though what you have to do to get it to work again!!!