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Galaxy Watch 42 mm (SM-R815F) Sim network pin blocked, enter sim network puk

(Topic created on: 29-12-2023 09:32 PM)
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Papruco
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Hello there.

I'm having an issue with my Samsung watch being stuck in a mode where it requires me to enter my PUK code. However, I terminated the eSIM for this watch a while ago, and the previous mobile operator (Halebop) doesn't have information about the eSIM. I've tried a "Recovery reset" and a "factory reset" through the watch's menu. There's no pairing left with my phone, and I'd appreciate any suggestions to resolve this. Thanks for your tips.

Screenshot_2023-12-29-22-29-32-34_92460851df6f172a4592fca41cc2d2e6.png

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