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Original topic:

Galaxy watch 4 watch faces don't download

(Topic created on: 08-09-2022 03:06 PM)
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NeonSparks
Explorer
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Some galaxy watch 4 faces won't download, I keep getting network error even though I'm connected to my network. I get the same error on mobile data and WiFi. I've tried restarting phone and watch and still get the same error. Anyone know what's causing this?

65 REPLIES 65
Skiflyer
First Poster
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mine is up to date, and still not working. 

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chrissyb2209
Apprentice
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Are you running version 2.2.11.22081151?

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Skiflyer
First Poster
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I am, dated 8-21-2022.

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Skiflyer
First Poster
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finally got around to doing a complete reset on the watch and remove/reinstall of the apps on my phone and it downloads again.

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jcdagget
Student
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Having the same issue here on my Samsung Galaxy Watch 4. I thought it may have been not being on the beta, but doesn't work after the stable upgrade release.  Pixel 6 Pro.  This is what happens when you keep your beta testing closed to just Samsung phones!  Broken.

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minihassn
First Poster
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Mine is same with s22 ultra. So... can't see any watchfaces to activate once downloaded. They are kn there just can switch them on. Even app cant see the face. ??
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Nbox2014
First Poster
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I am in the same boat as you. No download of watch face on Galaxy Watch 4 and Pixel 6 Pro.

bikercr
Student
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Same issue for me. Won't connect to network for watchface downloads. Watch 5 with Google Pixel 5. Tried all the usual fixes but all have failed. 

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Sihat_Inhaler
First Poster
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Guys, make sure your phone has "galaxy store" app downloaded and updated. Themes and watch faces are downloaded via galaxy store then integrated via wearables.

1. Download/Enable galaxy store and make sure its updated.

2. Restart phone and download new watch faces from wearables app.

Hope this solves the issue! :smiling-face:

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bikercr
Student
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Sorry. Galaxy Store is only available for Samsung devices, AFAIK. The issue here is primarily affecting Galaxy watches connected to Pixel and other non-Samsung cell phones. The Wearable app has built-in access to the Galaxy Store, but that doesn't help this issue.