30-08-2021 10:47 AM in
Hi anyone can help please.
I can't pair galaxy watch 4 with Samsung S20 ultra 5g (Snapdragon).
After pair code confirmation I have pop up message -
"this watch isn't supported on this phone"
Galaxy watch 3 works perfectly fine but new watch 4 has problem witch compatibility with Samsung device. I don't know what should I do. I need solution asap because need to send old watch or return new one due to this issue. I tried customer support but they have no clue why this happened.
08-09-2021 11:56 PM in
I have the same problem. I'm in Shanghai, China and bought my Watch 4 directly from the Samsung store. My phone is a Galaxy S21 Ultra (from China) running the latest stock Hong Kong (TGY) build of Android. It's painfully ridiculous that our phones don't support this watch. Samsung, PLEASE FIX YOUR MISTAKE!
18-09-2021 06:45 PM in
I got the same problem. i got hongkong phone and hongkong watch4, but im in mainland China. Keeps saying "Can't pair with Galaxy Watch4 Classic This watch isn't supported on this phone." Things i tried, installing galaxy watch4 plugin, reinstalling everything, restarting everything, VPN, fake GPS spoof, nothing worked. Someone said pairing through Samsung Health app worked? nope tried that as well.