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Galaxy watch 4 sensors stopped working

(Topic created on: 24-04-2022 02:45 PM)
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Em102
Student
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Hi after the latest update all my sensors apart from steps have stopped working no green light showing , no body composition, oxygen etc. 

Only had this watch a few weeks. Anyone had the same problem?

 

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Roger0983
Student
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Hi, same problem after the first update. Samsung staff adviced me to bring the watch to a samsung service support. 😞

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Roger0983
Student
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Hi, same problem after the first update. Samsung staff adviced me to bring the watch to a samsung service support. 😞

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Em102
Student
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I sent my watch into repair centre, fantastic service picked up by courier on Wednesday and fixed and back on my wrist Sunday afternoon. Replaced several components so not sure what the problem was but is working fine now. 
Annoying it was faulty so soon but can’t fault the service.👍

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