11-11-202102:00 PM - last edited 11-11-202102:01 PM
I've had my Galaxy Watch 4 BT for about 2 months now. Here in South Africa, we are in our Summer months and swimming does happen!
Been for a dip a few times, 10 - 15 minutres of splashing around, always ensuring that the "water lock" feature is enabled before getting in the water. This past Sunday, after getting out and resting for about an hour, I put the watch on charge. I noticed it was very hot to the touch and had a message on the screen, something about "watch overheating and will shutdown"
So I shut it down and left it for about 10 minutes. Was cold to the touch so I turned it on again and tried to charge it. Battery percentage was dropping 10% every few seconds and just got very hot again... Eventually it just wouldn't turn on again!
I took it into our local Sumsung Repair Centre on Monday where is was all booked in.
Today I get a call saying there is waterdamage in the watch and I need to pay for repairs!
Can someone PLEASE explain to me how a watch with IP68 rating (1.5m for 30 minutes) now all of a sudden fills up with water and gets damaged?
Is there anybody at Samsung that can assist me with this as I really cannot afford the repairs or a new watch....