Galaxy watch 4 doesn't connect

[kayleehakkers]

So I got an Galaxy watch 4. Its a used one but the woman used it for like a month and switched to a smaller size. So it's in great condition.

I have a 3 month old moto g60s with android 11 I believe but it doesn't want to connect to the watch. I can see the watch in as well the wearable app and in my Bluetooth devices but as soon i click on it it stops connecting. Watch says I need to confirm on phone and phone stops. Help.

Oh my phone does connect with my wireless headpho

[echteJacco]

Hi Kaylee,

Sad to hear about the connection issues. Did you tried to do a hard reset on the Watch? And also reinstall the Galaxy Wearable app.

Also click "Forget device" in the Bluetooth settings of your Phone.

[Patrick]

Hello,

Please reset the network settings on your phone😉 I think this should help.

[MartijnK]

Hi @kayleehakkers, good morning.

Thank you for reaching out! Did you manage to connect your Watch to your phone, due the tips of @Patrick and @echteJacco?

Keep us posted, please!

Kind regards,

Martijn