Awww, I'd be gutted. Send it back Caz and get a refund. Then buy again from scratch!
My advice comes from being a UK Samsung phone user.
Current Devices:- Samsung S21 Ultra 5G 256Gb > Model: SM-G998B/DS.
- Samsung Galaxy Watch4 Classic > Model: SM-R890NZSAEUA.
- Samsung Galaxy Buds+ > Model: SM-R175.