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galaxy watch 4 diagnostic

(Topic created on: 07-04-2023 05:51 PM)
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Aliseifi
Explorer
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Hi all 
Trying to download diagnostic app for the watch here but it has been spinning since yesterday 
So any advice how to stop it or else please 🙏 
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2 REPLIES 2
TessM
Mastermind
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Hi @Aliseifi , you may have already try this but would you be able to restart the watch and try again? Is the watch connected to your phone when that happens? 

Aliseifi
Explorer
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Yes I have done it a few times also the watch is connected but still no joy
Thank you though
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