It's the same for me. The AOD turns off after a certain time. I've disabled gestures so I need to press a button to wake my watch... Always On Display means it should be always on.
I've contacted Samsung support explaining the problem and they told me to do a factory reset. I did that but the problem remains.
I really hope Samsung will fix this in the next (hopefully soon) update.
Just adding my upvote. Same problem. I don't use gestures. I expect the AOD to be on at all times, except the alternate screen when it's charging.
Same problem here...
Can Samsung do nothing right?
Add me to the list. My AOD keeps turning off.
I got the Galaxy Watch 4 on the same order as the S22 Ultra phone.
Both devices are total $___! The S22 Ultra speakers totally suck.
I think I'm going to send back the entire order and keep my S21 Ultra that I traded in.
If I were the owner of Samsung, I'd be getting rid of the people that are letting poor quality tarnish the Samsung name.
Of course there's always the possibility that the higher ups just don't care because the company is so big.
To add insult to injury, the screen on my watch 4 is rotated a few degrees counterclockwise. The 12 on an analog face is counterclockwise a few degrees off of the hash mark (triangle) at the top of the bezel.
The screen is even worse when you use a digital face that has horizontal lines. You can clearly see them go downhill.
Same problem here.
Exactly same problem! Noticed that when I disabled "Raise to wake" - as I woke my watch too often by coincidence. With "Raise to wake" disabled AOD goes completely black at least 3-4 times a day. This makes AOD useless, when it's not there when user wants to glimpse what time it is. Samsung, get your s(tuff) together, and fix this...