30-06-2021 08:23 PM
Hello,
I got a Galaxy watch 3 for some months now and the past couple of days i get frequently this message that it gets too warm and need to cool down. After a few seconds it turns itself off.
During the day the watch becomes unusable as it shuts down and when i turn it back on, after few minutes it happens again. When i go swimming with the watch i noticed that this does not happen.
In general where i am is warm but nothing extreme. Also at night it gets cooler but the problem with the watch persists.
Anyone has the same problem? Is there anything i can try before i send it back for repair?
Thanks!
13-07-2021 01:35 PM
I took the watch for service. I was told that they found water inside because i swim with it at sea. They normally dont cover this in warranty but for now they made an exception.. This is really strange as according to samsung itself (here: https://www.samsung.com/us/support/answer/ANS00078031/) it is ok to swim with the smartwatch and then rinse it (which is exactly what i have been doing)...