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Original topic:

Galaxy watch 3 shutting down due to overheating multiple times a day

(Topic created on: 30-06-2021 09:23 PM)
pahas
Apprentice
Options
Wearables

Hello,

I got a Galaxy watch 3 for some months now and the past couple of days i get frequently this message that it gets too warm and need to cool down. After a few seconds it turns itself off.

During the day the watch becomes unusable as it shuts down and when i turn it back on, after few minutes it happens again. When i go swimming with the watch i noticed that this does not happen.

In general where i am is warm but nothing extreme. Also at night it gets cooler but the problem with the watch persists.

Anyone has the same problem? Is there anything i can try before i send it back for repair?

Thanks!

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1 REPLY 1
pahas
Apprentice
Options
Wearables

I took the watch for service. I was told that they found water inside because i swim with it at sea. They normally dont cover this in warranty but for now they made an exception.. This is really strange as according to samsung itself (here: https://www.samsung.com/us/support/answer/ANS00078031/) it is ok to swim with the smartwatch and then rinse it (which is exactly what i have been doing)...

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