Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Galaxy watch 3 Black screen

(Topic created on: 29-12-2021 12:06 AM)
aa68
Voyager
Options
Wearables
I have tried restarting, putting it on charge & restarting again, I have even tried factory resetting my watch. The screen will not light back up. I turn the bezel and feel the watch vibrate so I know it is fully working. The watch hasn't been in contact with water or taken any impacts that I recall. 
 
 Does anyone know how to fix this? 
 Do I have to go to a technician? 
0 Likes
2 REPLIES 2
ThatGuyJacobee
Journeyman
Options
Wearables
I've recently had a weird thing but on my watch4, I turned on the water lock mode, then my screen went black. Similarly I could feel vibration but display was off. But in my case, hard rebooting fixed it (holding both watch buttons at once). But in your case since you've tried, reckon contacting Samsung or technician may be your best bet if even a factory reset hasn't fixed it as it sounds like a hardware issue.
0 Likes
BandOfBrothers
Samsung Maker ★★
Options
Wearables

Yes @aa68 please do seek support from a Samsung Experience Store or Samsung Service Centre.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb.
Samsung Gear s³ Frontier Watch.
Samsung Galaxy Watch⁴ Classic.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

0 Likes