22-07-2019 06:08 PM
Hello, I was taking a swim wit with swimming mode on the sport watch and at some point it simply starting rebooting and it has been in a Rebooting loop since then. I cannot somehow turn it off , or interrupt the Rebooting loop, it simply says Rebooting and then black screen and the agai Samsung Galaxy Sport and Rebooting at the bottom.
Kindly advise :
1) further steps
2) European consumer support and complaints number and email
23-07-2019 09:52 AM
Hi @GRKyriakos. Sorry to hear this has happened. Have you let the battery fully drain and then tried fully charging again?
23-07-2019 08:15 PM
I let it drain completely and upon trying to charge it , placing it on the charger, it went on and again starting the rebooting loop all over...
23-07-2019 08:54 PM
Further, after some minutes the red light of the charger flashes and the watch drops dead after a while. Please advise further steps, already in my first 24 hours without the device operable
30-07-2019 04:03 PM
Already eight days and you have not replied back! Please provide support!
02-08-2019 12:32 AM