26-06-2020 02:52 PM
Since wearing my Galaxy watch for just one week I now have a couple of severe burns on both sides of my arm. I am convinced this is a reaction to the Galaxy's silicone strap and will be replacing it as soon as Samsung offers to pay for an alternative. This issue is all over Google and I am surprised that Samsung is so slow to resolve it.
26-06-2020 03:20 PM
Hey @ST0NEY ,
Any watch has the potential to be a skin irritant in susceptible individuals; some of us are more sensitive than others. The Galaxy Watch contains nickel, if you are sensitive to this material you have to be careful to use it. One of our solutions is to reduce the amount of contact with the skin. Wear it a looser so that it for flops around a bit, and not in constant contact with the same area of skin. Change locations slightly, wear it a little higher one day and lower on the wrist the next day. Please let us know if the issue persists after giving these steps a go.
26-06-2020 04:03 PM
26-06-2020 04:22 PM
It's my pleasure, @ST0NEY ! Have you checked with your GP if you are allergic to anything?
26-06-2020 04:44 PM
26-06-2020 05:08 PM
I would recommend contacting your GP before purchasing any other bands and following my advice on the first post to see if this improved.
26-06-2020 05:23 PM