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Galaxy gear SM-V700

(Topic created on: 29-09-2019 10:52 AM)
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Angie18a
First Poster

‎29-09-2019 10:52 AM

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Galaxy samsung SM-V700 not charging has anybody had this problem and is there any quick fix.

Thanks

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2 REPLIES 2
AndrewL
Moderator
Moderator

‎29-09-2019 12:09 PM - last edited ‎29-09-2019 12:10 PM

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@Angie18a: Are you using the official charging cradle, USB cable and plug to charge the device? If so, do you have access to another working charger that you can try? Is there anything obstructing the charging terminals (yellow dots on the back of the watch)? If you notice any dirt or dust, try giving them a quick wipe with a clean, dry cloth to see if this helps. I also recommend checking for any available updates by going to Settings > Gear Info > Update gear Software to see if this resolves the issue.

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Angie18a
First Poster

‎29-09-2019 12:42 PM

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In response to AndrewL
Hi Andrew thanks for the reply, yes I have used the official charging cradle and charging plug which came with the watch but no joy, also I have tried another cable through my lap top and still nothing. The only thing I noticed was that when I plugged it in the charging icon flashed up for a second and then went off, and nothing since.
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