I got a new Samsung galaxy s20 FE and claimed my free gift of a fit2 watch. It won't monitor my heart rate at all. I have factory reset three times, tried different positions on my arm, and got someone else to try it.i have attached a screenshot. Has anyone else has this issue?
thanks for coming back to me. the green light is not activates at all. I have never seen a green light on the back. my tattoo is a bit further up my arm but I have tried on other people just in case and it doesn't work for them. I tried to attach a video but it wouldn't upload.