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Galaxy Fit 2 keeps disconnecting

(Topic created on: 10-06-2021 01:35 PM)
6104 Views
NFP
Journeyman
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Hello.

 

Just received my Fit 2, finished the setup smoothly and when I opened the Wear app, I noticed that there was an update for the band. I tried to do it several times, but every time the band disconnects from the phone and even without starting the update, the band looses connection with the phone.

My phone is Galaxy A71, the app is updated and I also have a Gear S3 Frontier.

Can anyone help me? Tried to do a live chat with Samsung Support but it's not working!

Not the best start!!

2 REPLIES 2
martinborda
Student
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I'm having a similar problem. I bought a new A31, and my Galaxy Fit2 (that worked well with my J6) when I disconnect once (because I came out of range or when I go to sleep ), afterwards it starts to reconnect and disconnect. I have to disconnect it completely from the phone and reconnect as the initial setup. I have the last firmware for the watch.

happy_one
First Poster
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I don't know if this applies to your phone but make sure that make sure in settings that Duraspeed is turned off. This worked for me.

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