I have recently switched from the FitE to the Fit2 and have found that the steps counter is not working correctly.
It fails to track the normal steps I do around the home and seems to only count properly when I'm constantly walking for more than 10 minutes.
I have now got both bands set up and the FitE is counting steps properly. The Fit2 is 500 steps behind even though I've been wearing it for an hour more.
The Fit2 is running latest software and I've reset it. I've also turned off auto exercise tracking but this hasn't made a difference.
I'm really frustrated as the Fit2 has a far superior colour screen and let's me read my messages. But I need it to track steps properly otherwise what was the point in upgrading?
I've googled and see this only came out at the end of 2020 and can't find anyone with similar issues.
Can anyone help? If not I guess its a faulty tracker!
I agree, mine was perfect until the last update. Something they did in there screwed things up. Really Samsung, get with it. They also added a move reminder which i don't seem to be able to shut off. What if i reset watch, uninstall and reinstall app?
I reset and uninstalled and reinstalled app. The update i think caused the issue is showing waiting to download. The app software version is R220XXU1ATL5. I'm not going to install that one, will check back in a couple of days.