Galaxy Earbuds

[cpearson737]

My galaxy earbuds have cause my right ear to have ear infections as well as scabby and flaky inside with itching. Is there something I can do about this issue.

[xSteveuk]

Hi,
You would need to send
A direct message to
Sam_UK
Explaining the issue
With your Galaxy buds

How to send A direct message

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...


Or try contacting support
Explaining the issue
https://www.samsung.com/uk/support/contact/

[AndrewL]

@cpearson737: I'm really sorry to hear that you have experiences these symptoms while wearing the Galaxy Buds. If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to escalate this for you. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...