Hi, I've had these a few months. In the last couple of weeks the buds will charge but the charge on the case remains at zero. I just updated to the most recent firmware, so that's not the issue. Please advise.
3 weeks ago
I have the same problem. Won't get an answer in here. It's just a community page. Will have to log a claim
How do I log a claim? Haven't been able to figure out how to do that
Hi @mrmalkovich. Which model of the Buds do you have and when/ where did you purchase them please?
I purchased them March 2021 in Hanoi, Vietnam.
Black Galaxy Buds Pro